Navina

Navina is an AI-driven assistant that arranges scattered patient records into a single, readable view for primary care teams.

How to use Navina

1. Connect your practice’s EHR through the secure Navina portal.
2. Invite clinicians and assign the relevant patient panels to each user.
3. Open a patient chart; Navina instantly builds a visual timeline and highlights potential gaps in care.
4. Click any flagged item to trace its source document inside the original chart.
5. Add notes or tasks, then sync the updates back to the EHR with one tap.
6. Review analytics inside the dashboard to track time saved per visit and quality measure movement.

Our experience with Navina

I spent six weeks running Navina alongside our usual chart review routine, while colleagues in two partner clinics shared their thoughts through daily slack check-ins and a short interview at the end of the trial.

Advantages

• Time relief during pre-visit planning: Chart scrubbing that used to swallow ten minutes took about three thanks to the auto-generated snapshot.
• Clear visual cues: Colour-coded cards for labs, meds and imaging helped junior staff catch issues without hunting through dense notes.
• EHR integration: Worked smoothly with Epic and athenahealth in our test sites, including bidirectional note sync.
• Configurable AI suggestions: We could turn off certain clinical rule sets when they felt distracting, keeping the signal strong.
• Responsive support crew: Chat replies landed inside half an hour on business days, and one of our feature requests appeared in the next sprint.

Drawbacks

• Limited platform list: Cerner practices in our network could not join the pilot because that connector is still under development.
• Up-front learning curve: Understanding every icon and filter took the first two sessions; the quick-start PDF helped but an in-app tour would speed adoption.
• Cost structure: Pricing sits in the premium bracket for tools in this category, which may deter smaller group practices.
• Mobile gap: The iOS app only offers read-only preview right now, so note editing on the go is off the table.
• Occasional mis-tagging: About one in twenty free-text notes surfaced under the wrong clinical category, requiring manual correction.

Wrap-up

Navina turned patient prep from a slog into a quick scan for our internal medicine team, and the visual timeline impressed even the most paper-loving partner. Missing Cerner support and the higher subscription tier are real hurdles, yet the overall time saved makes a strong case for clinics wrestling with data overload.